Thank you for visiting www.lifelongwellness.org (“Website”). The Website is owned and operated by Lifelong Wellness. (“Company”, “We”, “Us”, or “LW”).  The following Terms and Conditions govern your use and purchase of products on our Website, and are a legally binding agreement between you and us. By accessing and purchasing products or services from this Website, you agree to the following Terms and Conditions.

The Privacy Policy and any and all other posted operating rules, policies, price schedules, and other supplemental agreements or documents that may be published from time to time, are expressly incorporated herein by reference (collectively, “Agreement”).

Please review the Agreement carefully. If you do not agree with the Agreement in its entirety, you are not authorized to use or purchase products from the Website in any manner or form whatsoever.

INTERNET TECHNOLOGY AND THE APPLICABLE LAWS, RULES, AND REGULATIONS CHANGE FREQUENTLY.  ACCORDINGLY, WE RESERVE THE RIGHT TO MAKE CHANGES TO THIS WEBSITE AT ANY TIME. YOUR CONTINUED USE OF THE WEBSITE CONSTITUTES YOUR AGREEMENT TO ANY NEW OR MODIFIED PROVISION OF THIS AGREEMENT THAT MAY BE POSTED ON THE WEBSITE.

Affiliate Disclosure

DISCLOSURE: Products available on the Website may be affiliate products, of which a small commission from sales of certain items is received. The commission received will never influence the reviews, content, topics or posts made on this Website.

The views and opinions expressed on this Website are purely ours, the owners and creators of LW. If we claim or appear to be experts on a certain topic or product or service area, we will only endorse products or services that we believe, based on our honest and expert analysis, are worthy of such endorsement. Any product claim, statistic, quote or other representation about a product or service should be verified with the manufacturer or provider.

Unless otherwise noted, all reviews on products, services, and various other topics are made without compensation. If compensation or a conversion rate is involved, it does not influence our review, including rating or ranking of the product or service.

HIPAA Notice

THE COMPANY IS NOT A COVERED ENTITY FOR PURPOSES OF THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (“HIPAA”), NOR IS THE INFORMATION PROVIDED BY YOU TO US CONSIDERED PROTECTED HEALTH INFORMATION UNDER HIPAA.  AS SUCH, THE ADDITIONAL PRIVACY AND SECURITY PROTECTIONS AFFORDED TO CONSUMERS/PATIENTS UNDER HIPAA ARE NOT CONTEMPLATED BY, NOR CONTAINED WITHIN, THE AGREEMENT. However, we take the privacy and security of your personal information seriously and have implemented appropriate measures to protect it.

We may collect certain personal information from you in order to provide our services, such as your name, email address, and other contact information. This information is used solely for the purpose of providing our services to you and is not shared with any third parties, except as required by law or to provide necessary support for our services.

While we are not required to comply with HIPAA, we strive to comply with all applicable laws and regulations related to privacy and security of personal information. We have implemented physical, technical, and administrative measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Please refer to our Privacy Policy to learn more information about our data protection processes.

Medical Disclaimer

The information presented on the Website is provided for informational and educational purposes only and is in no way intended as a substitute for professional medical advice, diagnosis or treatment. The exercises may contain only a portion of information relevant to your circumstances and are simply examples of exercises used as a part of a custom and comprehensive home exercise program designed by a physician or other qualified health care provider. You should always seek the advice of a qualified healthcare provider before beginning any exercise or treatment program.

This information and the products provided should only be used in conjunction with the guidance and care of your physician or other qualified health care provider. Consult your physician before taking any supplements offered on or through the Website. Always seek the advice of your physician or other qualified health care provider if you have any questions regarding your health or medical condition.

The Company is not liable for any injuries or damages that may result from the use of our products or services. Use of any treatment or advice found on the Website is solely at your own risk. While our products and services may be helpful for some people, there is no guarantee that they will be effective for every individual, and results may vary.

IF YOU BELIEVE YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CONTACT YOUR DOCTOR OR CALL 911 IMMEDIATELY.

Orders and Billing

In consideration for the products you order from the Website, you agree to pay to us the sums listed in the payment box at the time such sums are due and owing.  We accept payment via credit card or other electronic payment methods that are available on our site. Payment processing may be handled by a third-party payment processor. By providing your payment information, you authorize us and our payment processor to charge the amounts listed in their respective boxes, including any applicable taxes. Please note that you are responsible for any fees or charges that may be imposed by your bank or payment provider. In the event of a payment dispute, please contact us at [email protected]  to resolve the issue.

Membership payments will appear on your credit card statement as:

EX4INJURIES.COM 8882912430 BC (Or as: EX4Injuries Com, Kelowna, CD / EX4INJURIES COM KELOWNA CA)

If you have questions or require assistance, please email [email protected], or call 1-888-818-7053 (toll free in the USA and Canada), or send SMS to 1-888-818-7053.

Product Information Disclaimer

The product information provided on the Website is intended only for residents in the United States and Canada.

The Website and its links may, however, contain information about products that may or may not be available in any particular country, territory, or region of the world (including the United States and Canada), may be available under different trademarks in different countries.

The products advertised on this Website have not been approved or cleared by a government regulatory body. You should not construe anything on the Website as a promotion or solicitation for any product or service, or for the use of any product or service that is not authorized by the laws and regulations of the country where you are located, including the United States and Canada.

General Prohibitions 

You agree not to do any of the following while using this Website:

1. Post, publish or transmit any text, graphics or other material that: (i) is false or misleading; (ii) is defamatory; (iii) invades another’s privacy; (iv) is obscene, pornographic, or offensive; (v) promotes bigotry, racism, hatred or harm against any individual or group; (vi) infringes another’s rights, including any intellectual property rights; (vii) violates or encourages others to violate any applicable law or regulation; or (viii) would give rise to civil liability;
2. Access, tamper with, or use any non-public areas of the Website, our computer systems, or the technical delivery systems of our providers;
3. Attempt to probe, scan, or test the vulnerability of any system or network or breach any security or authentication measures;
4. Attempt to access or search the Website or content with any engine, software, tool, agent, device or mechanism other than software and/or search agents provided by us or other generally available third-party web browsers;
5. Send unsolicited email, junk mail, “spam,” promotional or advertising for products or services, or chain letters;
6. Forge any TCP/IP packet header or any part of the header information in any electronic communication or posting, or in any way use the Website or content to send altered, deceptive or false source-identifying information;
7. Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Website or content;
8. Interfere with, or attempt to interfere with, the access of any user, host or network, including without limitation sending a virus, overloading, flooding, spamming, or mail-bombing the Website;
9. Collect or harvest any personally identifiable information, including account names, email addresses, or other contact information, from the Website;
10. Post, publish, or transmit any material that infringes on the intellectual property rights of any third party;
11. Impersonate or misrepresent your affiliation with any person or entity; or
12. Use the Website or content in any way that violates any applicable law, statute, ordinance or regulation (including but not limited to those pertaining to consumer protection, unfair competition, anti-discrimination, false advertising or export control).

Consent to Electronic Communications

By using the Website, you consent to receive electronic communications from us. These communications may include notices about your account and information related to the Website.

You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements of any jurisdiction, including that such communications be in writing.

You are solely responsible for all fees charged by your telecommunications service provider or any other service provider related to your use of the Website or access of any information within our Website, including without limitation fees related to any SMS / text messaging, and data.

You warrant that you are the owner or authorized user of the mobile phone number provided by you. You agree that you will notify us immediately if you are no longer the owner or authorized user of the mobile number.

Third Party Websites

Inbound Links.

You may not, under any circumstances, establish a link to the Website, including but not limited to deep linking, without our express written consent.

External Links.

Please note that the Website may include links to pages that we do not operate and may have different terms of use. We do not own, control, manage, supervise, direct or otherwise have any involvement in the business or affairs of any third-party website.

We are not responsible for the privacy practices or the content of the third-party website. Any use of third-party websites is at your own risk. Once you link to another site, you are subject to the privacy policy of that website. We encourage you to be aware when you are leaving the Website to read the privacy statements of each website that you visit before providing any personally identifiable information.

Maintenance and Updates

From time to time and without notice, we may update the Website for many reasons, including but not limited to, (a) to maintain compliance; (b) to fix bugs or problems in previous and present versions; and/or (c) to enhance functionality or features. We make no warranty that such updates will not affect your use of the Website or introduce new but unknown bugs into the Website. Furthermore, we shall not be responsible for the effect an update has on any code not provided by us and any modifications to such code to restore functionality shall be your sole responsibility and cost.

Indemnification

You agree to indemnify and hold harmless the Company, its parents and subsidiaries, and each of their respective members, officers, directors, employees, agents, co-branders, content licensors and/or other partners, (collectively “Indemnified Parties”), from and against any and all claims, expenses (including reasonable attorneys’ fees), damages, suits, costs, demands and/or judgments whatsoever, made by any third-party due to or arising out of: (a) your use of the Website; (b) your breach of the Agreement; and/or (c) your violation of any rights of another individual and/or entity.

You agree to cooperate fully with the Indemnified Parties in the defense of any claim that is the subject of your obligations hereunder. The Indemnified Parties reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you shall not in any event settle any matter without the written consent of the Indemnified Parties.

Copyright and Trademarks

The content in the Website, including but not limited to text, graphics, images, videos, audio, software, and other materials (collectively “Content”), is the property of the Company or our licensors and is protected by copyright under both Canadian and foreign laws. Any use of the Content not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark, and other laws. Content and features are subject to change or termination without notice with our editorial discretion. All rights not expressly granted herein are reserved to us and our licensors.

Use of Content

We authorize you to view or download a single copy of the material on the Website solely for your personal, non-commercial use if you include the following copyright notice: “Copyright 2017, LW Inc. All Rights Reserved” and other copyright and proprietary rights notices which were contained in the Content. Any special rules for the use of certain software and other items provided on the Website may be included elsewhere within the Website and are incorporated into these Terms and Conditions by reference.

You may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works based on, distribute, perform, display, or in any way exploit, any of the Content, in whole or in part, without the prior written consent of the Company. Any unauthorized use of the Content, trademarks, or any other intellectual property of the Company or any third-party is strictly prohibited and may result in civil and/or criminal liability.

If you violate any of these Terms and Conditions, your permission to use the Content automatically terminates and you must immediately destroy any copies you have made of any portion of the Content.

Submissions

You hereby grant to our Company the royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display all content, remarks, suggestions, ideas, graphics, or other information communicated to our Company through this site (together, hereinafter known as the “Submission”), and to incorporate any Submission in other works in any form, media, or technology now known or later developed. Our Company will not be required to treat any Submission as confidential, and may use any Submission in its business (including without limitation, for products or advertising) without incurring any liability for royalties or any other consideration of any kind, and will not incur any liability as a result of any similarities that may appear in future Company operations.

Our Company will treat any personal information that you submit through this site in accordance with its Privacy Policy as set forth on this site.

Marketing

At the Company, we are committed to providing our users with the best possible experience on our website. Rest assured that any information collected is used solely to enhance your experience on our website and tailor our marketing efforts to better suit your interests. By using our website, you consent to the use of analytics services and the collection of your information as described in our Privacy Policy. We take your privacy seriously and will always make reasonable efforts to comply with applicable laws and regulations governing data collection and usage.

Email Marketing: We appreciate our customers and want to keep them informed about special offers and promotions from the Company. If you opt-in to receive promotional emails during the ordering process, you will receive up to five emails per day. However, you can unsubscribe from these emails at any time by following the instructions in the email or by clicking the “unsubscribe” link at the bottom of the email. We will only use your email address for the purpose of sending you these promotional emails and will not sell or share your email address with third parties without your consent. As required by the CAN-SPAM Act of 2003 and other applicable laws regarding email marketing, we will always make reasonable efforts to comply with such laws and regulations.

Please note that while our intention is not to send five promotional emails per day, we have updated this policy to reflect the maximum number of emails per day that you may receive if you opt-in for our promotional emails. Our email marketing campaigns are designed to keep you informed about our latest products and services, and we always strive to make them transparent, fair, and compliant with all applicable laws and regulations.

SMS Marketing: We value our customers and aim to provide the best possible service. As part of our commitment to keeping you informed about our latest products and services, we may send promotional text messages to customers who have opted in during their order process. We respect your privacy and understand the importance of consent, which is why we will only send promotional messages to customers who have expressly given their consent. Such promotional messages will not exceed 5 SMS messages per week.

To ensure that our customers receive the best possible service, we may also send SMS messages to provide after-sales support. These messages may include order updates, delivery notifications, and other important information related to your purchase. By opting in to receive these messages, you consent to the use of your phone number for this purpose.

Please note that customers may receive up to 5 follow-up text messages within a span of 14 days, depending on the number of products purchased. If you wish to opt-out of receiving promotional text messages, you may simply reply “STOP” to the message or contact us directly.

We take compliance with applicable laws and regulations very seriously, including the Telephone Consumer Protection Act (TCPA) and other applicable laws regarding text message marketing. Our marketing practices are designed to be transparent, fair, and compliant, and we make every effort to ensure that our SMS marketing campaigns comply with all legal requirements. If you have any questions or concerns about our SMS marketing practices, please do not hesitate to contact us.

Instagram Ads: We may run ads on Instagram as part of our marketing efforts. By accessing our website or using our services, you agree to the placement of these ads on your Instagram feed or story, as applicable. These ads may be targeted based on your location, interests, and other factors. We will make every effort to ensure that these ads comply with Instagram's advertising policies and guidelines. However, we are not responsible for any issues or problems that may arise as a result of these ads. If you have any questions or concerns about our Instagram ads, please contact us directly.

Disclaimer of Warranties

The use of the Website and the Content is at your own risk. When using the Website, information will be transmitted over a medium which is beyond the control and jurisdiction of LLW and its suppliers.

Accordingly, LLW assumes no liability for or relating to the delay, failure, interruption or corruption of any data or other information transmitted in connection with use of the Website.

The Website and the content are provided on an “as is” basis.

LLW, ITS LICENSORS, AND ITS SUPPLIERS, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE.

Specifically, LLW, its licensors and its suppliers make no representations or warranties about the following:

1. The accuracy, reliability, completeness or timeliness of the Content, software, text, graphics, links, or communications provided on or through the use of the Website.
2. The satisfaction of government regulations requiring disclosure of information on prescription drug products with regard to the Content contained on the Website.

Liability

In no event shall we, our licensors, our suppliers or any third parties mentioned on the Website be liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death lost profits, or damages resulting from lost data or business interruption) resulting from the use or inability to use the Website or the Content whether based on warranty, contract, tort or any other legal theory, and whether or not we are advised of the possibility of such damages. We are not liable for any personal injury, including death, caused by your use or misuse of the Website or Content. Any claims arising in connection with your use of the Website or any Content must be brought within one (1) year of the date of the event giving rise to such action occurred. Remedies under these Terms and Conditions are exclusive and are limited to those expressly provided for in these Terms and Conditions.

Children

The Website and products offered are available only to individuals who are at least eighteen (18) years of age and can enter into legally binding contracts. You certify that you are eighteen (18) years of age and agree to provide true, accurate, current, and complete information when prompted for such information. We reserve the right, in our sole discretion, to deny any order of anyone at any time and for any reason, whatsoever.

International Users

The Company makes no representation that the information in the Website is appropriate or available for use in locations outside of the United States and Canada, and access to the Website from territories where the Content of the Website may be illegal or inappropriate is prohibited. Those who choose to access the Website from other locations do so on their own initiative and are responsible for compliance with applicable local laws.

Changes

We may change the Agreement, in whole or in part, at any time without specific notice to you.  The latest Agreement will be posted on the Website. Your continued use of the Website following posted notice, constitutes your acceptance of all of the Terms and Conditions contained within the Agreement in effect at that time. Therefore, you should regularly check this page for updates and/or changes. Unless explicitly stated otherwise, any future offers or products made available to you on the Website that augment or otherwise enhance the current features of the Website shall be subject to the Agreement posted at the time of your purchase. We are not responsible or liable in any manner whatsoever for your inability to use the Website and/or obtain any online products.

Termination

You acknowledge and agree that we, in our sole and absolute discretion, may, without notice to you, suspend or terminate your account or your use of, or access to the Website, and remove and discard any information or content related to the Website and your use thereof, for any reason, including where we believe that you have violated any of these Terms and Conditions.

You further agree that we shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with our Website or with any terms, conditions, rules, policies, guidelines, or practices of LLW in operating the Website, your sole and exclusive remedy is to discontinue using the Website.

Export Laws

The Website is subject to United States and Canada export controls and economic sanctions laws. You represent and warrant that:

1. You are not located in, and you are not a national or resident of, any country to which the United States, United Kingdom, European Union, Australia or Canada has embargoed goods and/or services of the same type as the Website (“Restricted Countries”), including without limitation, Cuba, Iran, North Korea, Sudan or Syria;
2. You are not a person or entity, or owned by, under the control of, or affiliated with, a person or entity (i) that appears on the U.S. Office of Foreign Assets Control’s Specially Designated Nationals List, Foreign Sanctions Evaders List or Palestinian Legislative Council List; (ii) that appears on the U.S. Department of State’s Terrorist Exclusion List; (iii) that appears on the Bureau of Industry and Security’s Denied Persons, Entity or Unverified List; (iv) that appears on the Consolidated List of Targets published by the U.K. HM Treasury; (v) that appears on the Consolidated List published by the A.U. Department of Foreign Affairs and Trade; (vi) that is subject to sanctions in any other country; or (vii) that is engaged in the design, development or production of nuclear, biological or chemical weapons, missiles or unmanned aerial vehicles.
3. You will not export, re-export, transfer, or otherwise distribute the Website, directly or indirectly, to any person, entity, or destination prohibited by the export control or economic sanctions laws and regulations of the United States, Canada, or any other applicable jurisdiction;
4. You will not use the Website for any purposes prohibited by the export control or economic sanctions laws and regulations of the United States, Canada, or any other applicable jurisdiction;
5. You will comply with all applicable export control and economic sanctions laws and regulations of the United States, Canada, or any other applicable jurisdiction;
6. You will obtain all necessary licenses, permits, or authorizations required under applicable export control and economic sanctions laws and regulations before exporting, re-exporting, transferring, or otherwise distributing the Website; and
7. You will provide all necessary information, documents, or certifications requested by us to verify your compliance with this provision or applicable export control and economic sanctions laws and regulations.

By using the Website, you acknowledge and agree that you are solely responsible for compliance with all applicable export control and economic sanctions laws and regulations, and that any violation of such laws and regulations may result in civil and criminal penalties, including fines, imprisonment, and/or the forfeiture of assets.

Governing Law / Jurisdictional Issues

These Terms and Conditions shall be interpreted, construed and governed by the laws in force in the Province of British Columbia, Canada, without reference to its conflict of laws principles.

Subject to the Arbitration and Actions Section below, each party hereby agrees to submit to the jurisdiction of the courts of the Province of British Columbia and to waive any objections based upon venue. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms and Conditions.

Arbitration and Actions

Except where prohibited by applicable law, any controversy, claim or dispute arising out of or relating to these Terms and Conditions, your use of the Website or the relationship which results from these Terms and Conditions, including without limitation, the performance, breach, enforcement, existence or validity of the matters provided for in these Terms and Conditions which cannot be amicably resolved, even if only one of the parties declares that there is a difference (collectively, a “Claim”), will be referred to and finally settled (to the exclusion of the courts) by private and confidential binding arbitration before a single arbitrator held in Kelowna, British Columbia in English and governed by British Columbia law pursuant to the Arbitration Act, 1991 (British Columbia), as amended, replaced or re-enacted from time to time. The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Canada and is independent of either party. Any such Claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim, controversy or dispute of any other party. You agree to waive any right you may have to commence or participate in any class action against us related to any Claim and, where applicable, you also agree to opt out of any class proceedings against us. Notwithstanding the foregoing, we reserve the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.

No Class Actions

You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action.  Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are not allowed. This is a material condition to the use of our Website and purchase of our products.

Waiver of Jury Trial

YOU HEREBY WAIVE YOUR RIGHT TO JURY TRIAL WITH RESPECT TO ALL CLAIMS AND ISSUES ARISING UNDER, IN CONNECTION WITH, TOUCHING UPON OR RELATING TO THESE TERMS OF SERVICE, THE BREACH THEREOF AND/OR THE SCOPE OF THE PROVISIONS OF THIS PARAGRAPH, WHETHER SOUNDING IN CONTRACT OR TORT, AND INCLUDING ANY CLAIM FOR FRAUDULENT INDUCEMENT THEREOF.  You acknowledge that, if any of the provisions of this paragraph are currently unenforceable under applicable law, you mutually intend for this paragraph to apply in the event such provisions later become enforceable under such law. This provision shall remain in full force and affect notwithstanding any termination of your use of our Website.

General Provisions

Entire Agreement: The Agreement constitutes the entire and only agreement between you and us, and supersedes all prior or contemporaneous agreements, representations, warranties and/or understandings with respect to your use of the Website.

Severability: Should any part of the Agreement be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect.

Headings: The headings used herein are for convenience only. The headings do not purport to define, limit, or extend the scope or intent of the language of the sections and the paragraphs to which they pertain.

Assignment: You may not assign the Terms and Conditions without our prior written consent, which we may refuse in our sole discretion. We may assign these Terms and Conditions at any time.

Force Majeure: The Agreement is personal between you and us. There are no third-party beneficiaries of these Terms and Conditions. We will have no liability to you or any third party for our failure to perform our obligations under these Terms and Conditions in the event that such non-performance arises as a result of the occurrence of an event beyond our reasonable control, including without limitation an act of war or terrorism, natural disaster, failure of electricity supply, riot, civil disorder, or civil commotion or other event of force majeure.

Waiver: Our failure to enforce any provision of the Agreement shall not be deemed a waiver of such provision nor of the right to enforce such provision.

Relationship: No agency or partnership relationship is created through operation of the Agreement.

About the Lifelong Wellness Academy

The Lifelong Wellness Academy (LLW) membership is free for the first 14 days. As a member, you gain digital access to blueprints, the exercise library, hand-outs, a secret group community, and other features.

Your member login details are sent to your email immediately after purchase. If you have any problems logging in or accessing your materials, email us at [email protected].

After your free 14-day trial, your Lifelong Wellness Academy membership will automatically renew for a minimal fee every month until you decide to cancel.

As we continue to improve our services and provide quality content to our valued customers, the Lifelong Wellness Academy subscription fee will have a slight increase of .31 cents per month. From $47, the monthly subscription fee will increase to $47.31 beginning June 15, 2020.

All Lifelong Wellness Academy subscriptions that started on or before June 14, 2020 will still be billed with the old price of $47 monthly.

Cancellation Policy

LLW reserves the right to refuse/cancel a membership for any reason. If EFI refuses a new or renewing membership, the member will be offered a refund, if applicable.

You can cancel easily at any time by sending us an email at [email protected]. You can also reach our support team by calling 1-888-818-7053 (toll free in the USA and Canada), or sending an SMS to 1-888-818-7053.

Please provide a minimum of 2 business days’ notice prior to your re-occurring monthly membership auto-renew date to avoid future billing.

Membership cancellations received within the 14-day free trial will not be billed. Refunds for cancellations received after the trial period can be requested within 60 days of initial payment. After the 60-day refund period, partial months of Lifelong Wellness Academy membership will not be prorated and are non-refundable.

All refund requests must be made by the member or credit card holder. Refund requests must also include the name and email address associated with the product purchase and transaction number.

If approved, the refund will be credited back to the original credit card used for payment.

The above policies apply to all Lifelong Wellness Academy memberships unless otherwise noted in the corresponding program materials. Please read all individual program information thoroughly.

Return and Refund Policy

We guarantee a one hundred percent (100%) satisfaction or you can get your money back. If you are unsatisfied with our product, you can request a refund of the full purchase price of your order within sixty (60) days from the order date.

We reserve the right to deny a refund if we believe that the request is fraudulent or otherwise violates our terms and conditions.

To request for a refund, you must follow the following procedures:

Send an email to [email protected]. Customers can also reach our support team by calling 1-888-818-7053 (toll free in the USA and Canada), or sending an SMS to 1-888-818-7053.

For physical products,

On the outside of the return packaging, place your LLW order number and complete name of the purchased product (“Return Information”). No refunds will be issued for any packages returned with incomplete Return Information.

Send the package to Returns Department: Lifelong Wellness, #190116-5100 Anderson Way Vernon, BC V1T 0C4 Canada

You must send all returned product through a shipping method that uses delivery or signature confirmation. You are responsible for the costs of returning any physical product.

The returned products must be delivered to and received by us within fifteen (15) days from the date you requested the refund.

Generally, the refund will be issued within 7 to 14 business days after our Returns Department receives the request, or the returned package for physical products. The refund will be issued only to the same credit card or payment method that was used to order the product.

Only the cost of the product can be refunded. Shipping and handling fees are not refundable.

Contact Us

If you have any questions about the Agreement or about the practices of LW, please feel free to contact us at [email protected] or 1-888-818-7053.

Make sure to visit our website:  https://www.lifelongwellness.org/ 

Terms of Service was updated on 05 May 2023